Long queuing times and overcrowding in school cafeterias are known to be serious problems faced by students. This issue has been well-documented in previous studies that have emphasized the impact of poorly designed cafeterias on student satisfaction, waiting times, and the overall dining experience.

Surveys conducted at our school have shown that many students are dissatisfied with the current cafeteria setup, citing overcrowding and long wait times as major annoyances. However, no one has fully explored why these issues persist after years of improvement or how specific factors - such as cafeteria layout, queuing systems, and crowding during peak hours - contribute to the problem.

If we can identify the root causes of inefficient cafeteria operations, we can improve the dining experience and optimize space and human resources.

    • Methodology

This study aims to investigate the root causes of cafeteria crowding by analyzing queuing dynamics, conducting simulations, and exploring potential improvements. By identifying and addressing these issues, we hope to reduce queue times, increase student satisfaction, and improve operational efficiency.